Microlab PRO-1 Service Manual download pdf (Page 47)

Updates and Troubleshooting

Agilent MicroLab Software Operation Manual 47

6. Updates and Troubleshooting

Firmware update 47

Troubleshooting 47

Firmware update

Occasionally Agilent will release updates to the firmware (software

contained in the FTIR spectrometer). These updates will generally

correct bugs that have been noticed by customers, and may expand

upon the features that the system can provide. Firmware updates

will be provided as Microsoft Windows executables files. These files

may be provided directly to the customer, or may be made available

in conjunction with an update to the Agilent MicroLab PC

application.

Troubleshooting

If you see this error message:

Instrument failed to initialize

Instrument returned error code: -2.

The application will exit; then power-cycle the instrument and

restart the application.

Upon loading the software, the spectrometer is not connected to the

computer. If using the handheld PC with MicroLab Mobile, verify that

the instrument displays a green light on the power button, and verify

that the ‘Bluetooth’ communications are turned ‘On’ on the handheld

PC. The instrument must be connected for either the MicroLab

Mobile or MicroLab PC software. The instrument is not required for

MicroLab Lite.

1 2 ... 42 43 44 45 46 47 48 49 50

No comments

Microlab PRO-1 Service Manual Page 47